General Manager

24054 Jersey Mike's Moorhead•Moorhead, MN

15d

About The Position

The General Manager is responsible for the complete management of a Jersey Mike’s store and operation. The role oversees store sales and volume, service quality, customer satisfaction, and profit margin, while also managing employee schedules, inventory orders, and training. The General Manager leads by example and participates in management team meetings and strategy sessions. Tasks may be delegated, but ultimate responsibility for the operation rests with the General Manager. Jersey Mike’s describes its culture as community-oriented and committed to employees’ personal and professional development. The company emphasizes providing high-quality subs and courteous service, supporting local communities, and fostering a fun, spirited workplace. Restaurants are independently owned and operated franchises, and hiring, wages, and benefits are determined by each franchisee.

Requirements

High school degree or equivalent.
Must be at least 18 years old to operate the slicer.
Serve Safe Certification – Food Handler.
Must have reliable transportation.
Excellent menu and product knowledge.
Ability to thrive in a fast-paced environment.
Desire to improve oneself and skill sets.
Ability to communicate effectively with guests.
Ability to meet schedule requirements and be a reliable performer.

Nice To Haves

Two years of quick-service restaurant (QSR) experience preferred.
Awesome personality.

Responsibilities

Manage the complete operation of a Jersey Mike’s store.
Oversee store sales and volume.
Maintain quality of service and customer satisfaction.
Manage profit margin.
Create employee schedules.
Place inventory orders.
Lead employee training.
Lead by example.
Participate in management team meetings and strategy sessions.
Ensure delegated tasks are appropriately handled while retaining ultimate responsibility for the operation.
Participate in Jersey Mike’s training programs.