General Manager(02696) - 527 5Th

Domino's Franchise•Beverly, OH

About The Position

The General Manager is responsible for everything that happens during a shift and for all store operations. The role includes cost, inventory, and cash control; customer relations; leading a shift team of 3 to 30 employees; and setting a professional example. General Managers also perform the duties of Customer Service Representatives and Delivery Drivers, including taking and processing orders, preparing products to company standards, collecting payment, delivering orders safely and courteously, and maintaining restaurant cleanliness. The position includes operating store equipment, stocking ingredients and supplies, preparing products, receiving telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. Orientation and training are provided on the job. Store operations run seven days a week, including weekends and holidays, and the General Manager must be willing to work when needed.

Requirements

  • Experience leading a team.
  • Be at least 18 years old.
  • Have a valid driver's license and access to a reliable, insured vehicle.
  • Have a clean driving record and be able to pass a Motor Vehicle Record check.
  • Be willing to work weekends and holidays as needed.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to perform arithmetic accurately and quickly, including making correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and dexterity to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform work that is primarily standing, with walking, sitting, lifting, and carrying tasks.
  • Ability to lift and handle deliveries weighing up to 50 pounds and stack cases on shelves up to 72 inches high.

Responsibilities

  • Manage all activities and store operations during scheduled shifts.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Lead and motivate a shift team of approximately 3 to 30 employees.
  • Perform the duties of Customer Service Representatives and Delivery Drivers.
  • Greet customers, take and process orders by telephone and in person, and collect payments.
  • Prepare products quickly, accurately, and consistently while following portion sizes, recipes, and baking procedures.
  • Deliver products from the store to customers safely and courteously.
  • Maintain cleanliness throughout the restaurant and clean equipment and facilities approximately daily.
  • Operate store equipment, stock ingredients and supplies, take inventory, and complete associated paperwork.
  • Maintain a professional appearance in accordance with Domino's Pizza Grooming Standards.
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