General Manager(05988) - 1107 East Frontage Road

Domino's Franchise•Wiggins, MS

About The Position

The General Manager is responsible for everything that happens during a shift and sets an example by following company policies and procedures and expecting the same from the crew. The role includes managing cost, inventory, cash, food, staffing, paperwork, customer relations, cleanliness, marketing, scheduling, attendance, and store profitability while maintaining company standards and providing great customer service. The description also lists general store-team duties, including operating equipment, stocking and preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers, including by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touch screen.
Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Transportation to and from work.
For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
Ability to meet the physical and sensory demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, driving, and working in varying temperatures and weather conditions.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory, cash, and food.
Staff the store and complete required paperwork.
Work to a schedule and maintain attendance and punctuality.
Ensure the store presents a perfect image and adheres to standards.
Provide great customer service and manage customer relations.
Maintain store cleanliness.
Support marketing and store profitability.
Follow all policies and procedures and ensure the crew does the same.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products and flyers or door hangers when required.