General Manager(02018) - 509 Cottonwood Ave

Domino's Franchise•Hartland, WI

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, cost and inventory controls, cash handling, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also includes general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and on-the-job training are provided. The posting also describes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations. Delivery requires a valid driver’s license and safe driving record, access to an insured vehicle, and the ability to carry products while walking and climbing stairs. The position involves customer and coworker communication, accurate order entry, basic arithmetic and cash handling, and working under pressure while meeting quality standards.

Requirements

  • Must be 18 years of age or older.
  • Ability to exercise judgment, perform basic arithmetic accurately, multitask, and make correct monetary change.
  • Written, verbal, and telephone communication skills to process orders and communicate with customers and coworkers.
  • Ability to follow written instructions and enter orders using a computer keyboard or touch screen.
  • Motor coordination and hand-eye coordination to make precise movements rapidly and accurately.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses in the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical activities including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, and reaching.

Responsibilities

  • Manage all activities and operations during the shift.
  • Oversee staffing and paperwork.
  • Control costs, inventory, and cash.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Provide customer service and support customer relations.
  • Contribute to marketing and store profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate equipment, stock ingredients, and prepare products.
  • Receive and process telephone orders; enter orders by keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and distribute flyers and door hangers.
  • Navigate delivery areas and carry products to customer locations.
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