General Manager(08160) - 2333B Buchanan Road

Domino's Franchise • Antioch, CA

2d

About The Position

The General Manager is responsible for hiring and staffing the store, coaching drivers and team members, maintaining product and restaurant standards, improving service speed and phone performance, and ensuring team member safety. The role also involves reviewing operational feedback and reports, preparing the store for EOC evaluations, participating in weekly GM meetings, and promptly reporting incidents.

Responsibilities

• Log in to RapidHire daily to support hiring the best people possible.
• Review Evernote feedback from the Director of Operations or District Manager with the management team.
• Drive with one driver each week at the store and provide feedback on efficiency and tips for improvement.
• Train drivers to hustle smartly.
• Review SUTUS reports daily and work toward zero calls on hold and 90% of calls answered in fewer than two rings.
• Keep detailed daily notes on free items given away.
• Maintain loads at three minutes or less than two rings.
• Improve driver and in-store hustle to achieve an EDT of 18 minutes.
• Prioritize team member safety.
• Give out a daily to-do list to support impeccably clean and well-maintained restaurants.
• Hire exceptional people who demonstrate friendliness and a smile.
• Maintain perfect product in the store.
• Prepare stores to score well on the EOC.
• Attend and participate in weekly GM meetings.
• Immediately report incidents to the Director of Operations or District Manager and provide all necessary paperwork to insurance companies.
• Hire and staff the store to eliminate all overtime.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed