Retail Lead - Buchanan
About The Position
The Retail Lead serves as an operational extension of the Store Manager. This role oversees shift team members and sales-floor operations, ensuring guests are assisted promptly, team members fulfill their responsibilities, and daily store operations run efficiently. The Retail Lead also provides operational support, including assistance with discount codes and lunch coverage. The position involves coaching team members on sales and inventory practices, overseeing store openings and closings, cash reconciliation, and point-of-sale systems, and understanding Michigan compliance requirements for state inspections. The role supervises budtenders and back-of-house clerks. The listed pay is $18.00 per hour plus tips when working on the drawer.
Requirements
- 1–2 years of experience in the cannabis industry.
- Leadership background, particularly with large teams.
- Must be at least 21 years of age.
- Must pass a background check.
Nice To Haves
- Cannabis leadership experience is a plus.
- Experience in sales is preferred.
Responsibilities
- Oversee shift team members and sales-floor operational efficiency.
- Ensure team members upsell, complete daily inventory responsibilities, and provide a positive guest experience.
- Coach team members and provide sales feedback to improve location sales metrics.
- Coach team members to scan out products appropriately to help reduce shrinkage.
- Manage daily store openings and closings, cash reconciliation, point-of-sale systems, and discount codes.
- Understand Michigan compliance requirements and confidently support state inspections.
- Provide operational support, including lunch coverage.
- Work toward consistently improving sales month over month, educating the team on expected sales metrics, and reducing aging and expiring products.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
