General Manager - Indiana Premium

Gap Inc.•07707 OUTL Indiana Premium, IN

About The Position

The General Manager leads the store team to deliver a profitable business plan and ensures the store meets or exceeds key metrics and goals. This role connects the brand vision to its execution in the store and drives profitable sales growth across Customer Operations, Merchandising, Product Operations, and talent development. The General Manager teaches and coaches store-team behaviors to provide a best-in-class customer experience. The General Manager analyzes results and identifies opportunities with the leadership team, manages the store budget in support of the P&L, builds and develops productive teams, and leads the execution of operating procedures and initiatives. The role also promotes an inclusive environment, community involvement, and a frictionless customer experience through OMNI, while ensuring compliance standards are met.

Requirements

  • 3–5 years of retail experience leading others.
  • Demonstrated ability to deliver results.
  • Ability to communicate effectively with customers and employees.
  • Ability to maneuver around the sales floor, stock room, and office; work around and with chemicals; and lift or carry up to 30 lbs.
  • Ability to work a flexible schedule, including travel, nights, weekends, and holidays, to meet business needs.
  • Ability to travel as required.
  • Business acumen skills.
  • Established time-management skills.
  • Strong planning and prioritization skills.

Nice To Haves

  • College degree or equivalent experience preferred.
  • College degree preferred.

Responsibilities

  • Analyze results, identify opportunities, and make decisions with the leadership team to drive key performance indicators.
  • Drive profitable sales through forecasting and scheduling.
  • Manage the store budget for daily operations in support of the P&L.
  • Build productive teams by sourcing, selecting, and developing people.
  • Coach and provide feedback to support team performance.
  • Teach and train team members to build capabilities.
  • Lead implementation and execution of Standard Operating Procedures and initiatives.
  • Create an inclusive environment.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Represent the brand and understand competitors.
  • Promote community involvement.
  • Leverage OMNI to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.
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