General Manager(02078) - 7131 W Capitol Dr
About The Position
The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also includes general store duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. The position requires customer and coworker communication, accurate order entry and cash handling, and the ability to direct activities, make decisions, meet quality standards, and work independently or with others under stress. The description also includes delivery duties: delivering products by car, distributing flyers and door hangers, and navigating delivery locations. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle.
Requirements
- Must be at least 18 years of age.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to comprehend and provide correct written instructions and communicate with customers and coworkers.
- Motor coordination and hand-eye coordination to make precise movements quickly and enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards.
- For delivery duties: access to an insured vehicle that can be used for deliveries.
- For delivery duties: navigation skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings and stairs, while carrying products.
- Ability to perform the listed physical activities, including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, and reaching.
Responsibilities
- Manage all activities and operations during the shift.
- Oversee staffing, paperwork, cost controls, cash control, inventory control, and food management.
- Maintain customer relations and provide great customer service.
- Work to a schedule and ensure attendance, punctuality, store cleanliness, and adherence to standards.
- Follow all company policies and procedures and set an example for the crew.
- Support store marketing and profitability.
- Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
- Deliver products by car to customers, deliver flyers and door hangers, and navigate the designated delivery area.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
