General Manager(02027) - 17305 W Capitol Dr

Domino's Franchise•Brookfield, WI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The job also involves general store-team duties such as operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Orientation and training are provided on the job. The posting also describes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery areas and sites. Delivery requires a valid driver's license and qualifying driving record, as well as access to an insured vehicle that can be used for deliveries.

Requirements

Must be at least 18 years of age.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Written, verbal, and telephone communication skills to process orders and communicate with customers and coworkers.
Ability to enter orders using a computer keyboard or touch screen.
Motor coordination to make precise movements rapidly and accurately.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
For delivery duties: navigation skills to read a map and locate addresses within the designated delivery area.
For delivery duties: ability to navigate adverse terrain and carry products while walking and climbing.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image, standards, and cleanliness.
Provide great customer service and support marketing and profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products to customers by car and deliver flyers and door hangers.
Navigate the designated delivery area and customer locations, including stairs and other terrain.