General Manager (03116) - 1933 Ortega St

Domino's Franchise•Navarre, FL

About The Position

The General Manager oversees all activity during a shift and sets an example by following company policies and procedures and expecting the same of the crew. The role involves managing store operations, team members, customer relations, and the controls and standards needed to support a successful pizza-delivery business. On-the-job orientation and training are provided. The posting also describes general team-member duties and delivery-related duties, including preparing and processing orders, maintaining the store, and delivering products by car.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • Physical ability to stand for most tasks, walk short distances, lift and carry supplies, push or pull trays, and occasionally climb stairs or a ladder.
  • Ability to bend, crouch, squat, reach, and use hands continuously for work tasks.
  • For delivery duties described in the posting: valid driver’s license with a safe driving record meeting company standards; access to an insured vehicle usable for delivery; navigation skills to read maps and locate addresses; ability to navigate adverse terrain and carry products while walking and climbing.

Responsibilities

  • Oversee everything that happens during the assigned shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory, food management, and profitability.
  • Maintain customer relations and provide great customer service.
  • Work to a schedule and uphold the store’s image and standards.
  • Ensure attendance and punctuality, store cleanliness, and compliance with all policies and procedures.
  • Support marketing activities.
  • Operate equipment; stock ingredients; prepare products; and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • For delivery duties described in the posting: deliver products by car to customers, and deliver flyers and door hangers.

Benefits

  • On-the-job orientation and training.
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