Assistant Manager (03116) - 1933 Ortega St

Domino's Franchise•Navarre, FL

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of team tasks and assignments. The role supports day-to-day operations, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager sets an example for the team, mentors and develops team members and managers, encourages current employees, and recruits new team members. The role requires adherence to company policies and procedures, professional appearance, compliance with Domino’s image standards, dependable attendance and punctuality, and excellent customer service and service recovery. The position also performs general store-team duties, such as preparing products, processing orders, handling inventory and paperwork, and cleaning. Delivery duties may also be required, including delivering products and promotional materials by car and navigating delivery locations.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
Ability to prepare products correctly at an advanced pace.
Ability to receive and process telephone orders, take inventory, and complete associated paperwork.
Ability to clean the store and equipment daily.
Communication skills, including the ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
If performing delivery duties: valid driver’s license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read a map and locate addresses in the delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.

Responsibilities

Assist the General Manager in coordinating operations and managing assigned tasks and team assignments.
Support daily store operations, including cost control, inventory control, cash control, customer relations, staffing, paperwork, food management, and time management.
Develop and mentor team members and managers by setting a positive example.
Encourage current team members and recruit new team members.
Follow company policies and procedures and ensure the crew does the same.
Maintain professional appearance and promote Domino’s image standards.
Provide great customer service and effective service recovery.
Maintain attendance and punctuality and dependable transportation to and from work.
Maintain store cleanliness and support marketing activities.
Train in and perform operational tasks, operate equipment, stock ingredients, and prepare products correctly at an advanced pace.
Receive and process telephone orders; communicate with customers and co-workers in person and by phone.
Take inventory and complete associated paperwork.
Clean the store and equipment daily.
Enter orders using a computer keyboard or touch screen and handle monetary transactions accurately.
When required, deliver products by car to customers and deliver flyers and door hangers.
Navigate delivery areas and customer sites, including multi-story buildings and adverse terrain, while carrying products.