General Manager(09371) - 7207 S Cooper St, Suite 131

Domino's Franchise•Arlington, TX

4d•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role requires setting an example for the crew and ensuring excellent customer service, attendance, punctuality, and work to schedule. Transportation to and from work is required. The position also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, completing inventory paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Advancement opportunities may include franchise ownership or corporate operations management. Work takes place in a store with temperatures ranging from a walk-in cooler at approximately 36°F to work areas at 90°F or higher. Conditions may include food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and frequent reaching and hand use. The posting also includes delivery-specific duties and requirements: delivering products by car, distributing flyers and door hangers, navigating delivery locations and stairs, and carrying products. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to follow all policies and procedures and expect the same from the crew.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds, carrying supplies, and navigating stairs or ladders.
For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle that can be used for delivery; and navigational skills to read a map and locate addresses.

Responsibilities

Oversee all activities and operations during the shift.
Manage staffing and complete required paperwork.
Control costs, cash, and inventory.
Manage food and work to a schedule.
Maintain store image, cleanliness, and adherence to standards and procedures.
Provide excellent customer service and manage customer relations.
Support attendance and punctuality expectations.
Contribute to marketing and store profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; and complete associated paperwork.
Clean equipment and the facility approximately daily.
For delivery duties described in the posting, deliver products by car to customers, distribute flyers and door hangers, and navigate delivery locations.