General Manager(9536) - 286 Greenwood Ave

Domino's Franchise • Bethel, CT

11d

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also involves maintaining standards, working to a schedule, and ensuring excellent customer service, attendance, and punctuality.

The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may involve delivering products and requires a valid driver's license with a safe driving record and access to an insured vehicle that can be used for delivery.

Work may involve standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and reaching. Conditions include exposure to varying weather, temperatures from a walk-in cooler to hot work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members must communicate with customers and coworkers, handle repetitive work and pressure, and meet quality standards.

Requirements

• Ability to exercise judgment, perform calculations, and multitask.
• Ability to follow all policies and procedures and set an example for the crew.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers, in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to read maps and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

• Oversee everything that happens during the shift.
• Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
• Maintain customer relations and provide great customer service.
• Work to a schedule and ensure attendance and punctuality.
• Maintain the store's image, cleanliness, and adherence to standards and company policies.
• Contribute to marketing and store profitability.
• Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
• Deliver products by car to customers within the designated delivery area, and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed