General Manager(02353) - 1219 E. Central Avenue

Domino's Franchise•Miamisburg, OH

20h•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew and follows company policies and procedures while expecting the same from team members. The role includes providing great customer service, maintaining attendance and punctuality, and ensuring the store’s image and operating standards are met. The position also encompasses general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work may involve delivery duties, including driving within a designated delivery area and carrying products to customers. Work takes place in a pizza store and may involve exposure to variable temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, cramped spaces, and adverse weather. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and potentially driving during a shift. Delivery duties require a valid driver's license and access to an insured vehicle that can be used for delivery.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by phone.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.

Responsibilities

Take responsibility for all operations during the shift, including cost, inventory, and cash controls and customer relations.
Set an example for the crew and follow all company policies and procedures, expecting the same from team members.
Manage staffing, paperwork, food management, and work schedules.
Maintain store standards, image, cleanliness, and quality control.
Provide great customer service and support marketing and store profitability.
Operate store equipment, stock ingredients, and prepare products.
Receive and process telephone orders; take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers when required.
Maintain attendance and punctuality and arrange transportation to and from work.