Customer Service Rep(02353) - 1219 E. Central Avenue

Domino's Franchise•Miamisburg, OH

About The Position

Domino’s Pizza is hiring customer service representatives to help serve customers and support store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. Training and orientation are provided on the job, and opportunities for advancement may include management or franchise ownership. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process orders by phone and in person, take inventory, complete related paperwork, and clean equipment and the facility. The work involves standing for most tasks, frequent hand use, and working in a store environment with varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks can include lifting and carrying supplies, moving trays, reaching, bending, and occasionally climbing stairs or a ladder.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers by phone and in person to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, bending, crouching, reaching, and using hands continuously.
  • Ability to lift delivery cases weighing up to 50 pounds and place them on shelves up to 72 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move product deliveries using a hand truck.
  • Perform store tasks such as stocking shelves, moving trays, and cleaning work areas.
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