General Manager(04096) - 548 S. Main St

Domino's Franchise•Shrewsbury, PA

19h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, and setting an example for the crew. The role requires following company policies and procedures and expecting the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The position involves general store-team-member duties such as operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Orientation and training are provided on the job. Advancement opportunities may include franchise ownership or corporate operations roles. Work takes place in a store and may involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting, bending, crouching, lifting and carrying supplies, pushing or pulling trays, climbing, reaching, and frequent hand and arm use.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the job, including standing, walking, bending, crouching, lifting, carrying, pushing, pulling, climbing, and reaching.
Ability to lift and stack delivery cases weighing up to 50 pounds.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image, standards, and cleanliness.
Provide great customer service and support attendance and punctuality expectations.
Support marketing and store profitability.
Operate store equipment; stock ingredients and supplies; prepare products; and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Unload and move deliveries, including lifting and stacking cases of ingredients and supplies.