The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role may be offered without prior pizza experience, although that experience is preferred. Candidates must complete evaluations through Manager in Training before becoming a store manager. Training and orientation are provided on the job. The position involves staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. General managers may advance to franchise ownership or Manager Corporate Operations. The stated starting wage is minimum wage, with increases after training evaluations; the listed range is $17.13–$21.19. Monthly bonuses may be offered when criteria and responsibilities are met, but are not guaranteed. Newly hired general managers qualify for medical, dental, and vision insurance upon hire, with benefits available for use after 60 days of employment. Sick pay is provided in accordance with Washington State requirements. The work includes operating store equipment, stocking and preparing food, handling orders and inventory, paperwork, and cleaning. Work conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and adverse weather during outside tasks. Physical activities include standing, walking, lifting and carrying supplies, pushing trays, occasional climbing, bending, crouching, reaching, and frequent hand use. Some duties include delivery-related navigation and carrying products.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed