About The Position

The General Manager is responsible for everything that happens during their shift, including cost controls, inventory, cash control, and customer relations. The role requires setting an example by following all policies and procedures and expecting the crew to do the same. Responsibilities also include operational tasks, staffing, training, scheduling, paperwork, food management, maintaining a clean facility, and delivering great customer service.

Responsibilities

  • Oversee all activity during the shift.
  • Manage cost controls, inventory, and cash control.
  • Handle customer relations and provide great customer service.
  • Follow all policies and procedures and set an example for the crew.
  • Operate all equipment.
  • Stock ingredients and prepare products.
  • Receive and process phone orders.
  • Take inventory and complete paperwork.
  • Clean equipment and the facility daily.
  • Conduct training and orientation.
  • Create schedules and manage staffing.
  • Manage food operations and maintain a perfect image.
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