General Manager - Northeast Michigan
Five Guys•Auburn Hills, MI
•Onsite
About The Position
The General Manager position is responsible for overseeing restaurant operations, ensuring financial success, and maintaining a positive customer experience. This role requires strong leadership skills and a passion for creating a great work environment for the team. The company is rapidly expanding, with plans for over 1000 new locations across North America, offering significant career growth opportunities. Five Guys is a family business that emphasizes doing things the right way for the right reasons, focusing on providing the best customer experience.
Requirements
- 2+ years of leadership experience in the restaurant industry.
- Responsibility for financial results.
- Honest, energetic, motivational, and fun demeanor.
- Ability to set high standards for self and team.
- Willingness to do any task, including dishes (Remain Humble).
- Ability to consistently give customers more than they asked for (Exceed Expectations).
- Ability to let conscience and grit guide actions (Always Do The Right Thing).
- Ability to show what it looks like to be a great leader (Lead By Example).
Nice To Haves
- Immediate eligibility for up to 12 weeks of paid Family Bonding Leave upon hire (for GMs and Assistant Managers).
Responsibilities
- Oversee restaurant operations.
- Ensure financial success of the location.
- Maintain a positive customer experience.
- Create a great place to work for the team.
- Serve amazing food with a big smile.
- Uphold Five Guys Core Convictions: Remain Humble, Exceed Expectations, Always Do The Right Thing, Lead By Example.
- Participate in performance-based bonus rewards.
- Ensure food safety standards are met.
- Contribute to positive customer experiences during secret shops.
Benefits
- Performance-based bonus rewards
- Real work/life hours of operation
- Comprehensive and customizable benefits
- Medical, dental, vision, pet insurance
- 401(K) with match
- Employee Assistance Program
- Employee Relief Fund
- Family Bonding Leave for GMs and Assistant Managers (up to 12 weeks paid)
- Career growth opportunities
- Real bonus plan in addition to base pay focused on food safety, financial success, and customer experience.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
