General Manager - Central Michigan

Five GuysEast Lansing, MI
Onsite

About The Position

The General Manager position at Five Guys focuses on creating a great work environment for the team and ensuring an exceptional customer experience through serving amazing food with a smile. The role requires leadership in a restaurant setting with responsibility for financial results. Five Guys is a family business that values humility, exceeding expectations, doing the right thing, and leading by example. They are an equal opportunity employer committed to diversity.

Requirements

  • 2+ years of leadership experience in the restaurant industry.
  • Responsibility for financial results.
  • Honest, energetic, motivational, and fun demeanor.
  • Ability to set high standards for oneself and the team.
  • Fanatical about serving amazing food with a big smile.
  • Ability to remain humble and perform all tasks.
  • Ability to exceed expectations.
  • Ability to do the right thing.
  • Ability to lead by example.

Nice To Haves

  • Eligibility for up to 12 weeks of paid Family Bonding Leave based on time with the company, with immediate eligibility upon hire.

Responsibilities

  • Oversee restaurant operations and financial results.
  • Create a positive and motivating work environment for the team.
  • Ensure an exceptional customer experience.
  • Maintain high standards for oneself and the team.
  • Contribute to food safety, financial success, and customer experience goals.
  • Participate in secret shops.
  • Be willing to perform all tasks, including washing dishes.
  • Pitch in and work as part of a team.

Benefits

  • Performance-based bonus rewards
  • Real work/life hours of operation (most locations open 11 am - 10 pm, no drive-thrus)
  • Comprehensive and customizable benefits
  • Medical, dental, vision
  • Pet insurance
  • 401(K) with match
  • Employee Assistance Program
  • Employee Relief Fund
  • Family Bonding Leave for GMs and Assistant Managers (up to 12 weeks paid)
  • Career growth opportunities
  • Real bonus plan focused on food safety, financial success, and customer experience
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