General Manager - Southeast Michigan

Five Guys•Novi, MI

15h•Onsite

About The Position

The General Manager role is responsible for overseeing operations in Southeast Michigan, ensuring financial success, food safety, and an excellent customer experience. This position offers real work/life balance with operating hours typically from 11:00 am to 10:00 pm, and no drive-thrus. The company is rapidly expanding, with over 1000 new locations planned across North America, offering significant career growth opportunities. Five Guys is a family business that values passion, teamwork, and doing things the right way. They are an equal opportunity employer committed to diversity.

Requirements

2+ years of leadership experience in the restaurant industry.
Responsibility for financial results.
Ability to create a great place to work for your team.
Fanatical about serving amazing food with a big smile.
Honest, energetic, motivational, and fun.
Ability to set high standards for yourself and your team.
Willingness to do any task, including washing dishes (Remain Humble).
Consistently give customers more than they asked for (Exceed Expectations).
Let your conscience be your guide and your grit (Always Do The Right Thing).
Show your team what it looks like to be a great leader (Lead By Example).

Responsibilities

Oversee restaurant operations to ensure financial success, food safety, and customer satisfaction.
Create a positive work environment for the team.
Ensure customers have a great experience by serving amazing food with a smile.
Maintain high standards for oneself and the team.
Pitch in where needed, embodying a team-player attitude.
Participate in secret shops to ensure quality standards are met.