Domino's General Manager (05752)

Domino's Franchise•Gainesville, GA

About The Position

The General Manager, described in the posting as an Operating Partner, leads the daily operation of a Domino’s store and is responsible for everything that happens during a shift. The role offers the opportunity to run a $1–2 million business within a 43-store franchise, develop leadership and business skills, and potentially grow into developing future Operating Partners or franchising independently. The position involves managing costs, inventory, cash, customer relations, staffing, scheduling, paperwork, food management, store standards, cleanliness, marketing, and profitability. The manager leads by example, follows and enforces company policies and procedures, and works with the team to deliver customer service and meet quality standards. The role also involves preparing products, operating and maintaining store equipment, handling orders, receiving and stocking deliveries, and completing related paperwork.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver’s license.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must pass a criminal background check.
  • Must pass a Motor Vehicle Record Check and meet company-specific standards.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality control standards.
  • Ability to read maps, locate addresses, and navigate diverse terrain, including multistory buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to lift and/or stack product ingredients and supplies weighing up to 50 pounds.

Responsibilities

  • Take responsibility for all activities and results during the shift, including cost, inventory, cash, and customer relations.
  • Follow all company policies and procedures and ensure the crew does the same.
  • Lead the team toward sales, service, and operational goals.
  • Manage staffing, scheduling, paperwork submission, food management, image standards, store cleanliness, marketing, and profitability.
  • Greet customers, take orders, and address customer concerns positively.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino’s specifications and guidelines.
  • Take inventory, stock ingredients and supplies, and complete associated paperwork.
  • Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
  • Coordinate with coworkers and customers, analyze and compile data, and make timely, sound, ethical decisions.

Benefits

  • Competitive salary structure consisting of base pay and monthly bonus.
  • Flexible and convenient schedule.
  • Health, dental, and vision benefits.
  • Company engagement outings, including company parties and team development activities.
  • Community involvement and local networking opportunities.
  • Professional development and travel incentives.
  • Opportunity to compete for national and global Domino’s rewards.
  • Leadership development opportunities.
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