General Manager(01646) - 2003 S Garrison

Domino's Franchise•Honolulu, HI

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role calls for judgment, math skills, multitasking, and the ability to direct activities and make decisions while maintaining quality and customer-service standards. Training and orientation are provided on the job. General store duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The job description also includes duties and physical requirements applicable to delivery work, such as delivering products by car, carrying orders, and navigating delivery locations.

Requirements

Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Ability to comprehend and give correct written instructions.
Verbal, writing, and telephone skills to take and process orders.
Ability to communicate with customers and coworkers in person and by phone.
Motor coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver’s license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure policies and procedures are followed.
Handle staffing, paperwork, food management, and work scheduling.
Maintain store image, standards, cleanliness, and customer service.
Contribute to marketing and store profitability.
Operate equipment; stock ingredients and supplies; prepare products; process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
For delivery duties, deliver products by car to customers and deliver flyers and door hangers.