General Manager 5 - Food
About The Position
We are seeking an experienced General Manager to lead and support a high‑profile café located in Mountain View, California. This role is ideal for a hospitality‑driven leader who thrives in dynamic environments, builds strong relationships, and inspires teams to deliver exceptional guest experiences. Our goal is to become the premier workplace hospitality brand in North America. We are obsessed with local products, culture, hospitality, great food, and being best in class. We’re looking for a leader who shares that passion and brings a proven commitment to excellence, teamwork, and collaboration. You’ll bring your multi‑location leadership, your strategic mindset, and your ability to elevate service to a café that sets the tone for workplace culture. You’ll partner closely with executives, guide a talented team, and deliver operational excellence that drives both client satisfaction and business results. Most importantly, you’ll bring your executive presence, your keen eye for detail, and your “can‑do” urgency—the qualities that turn a great café into a signature experience. If you’re ready to lead with heart, innovate with purpose, and grow with a brand that’s redefining workplace hospitality, this role offers the platform to make a meaningful impact.
Requirements
- Multi‑location leadership experience — Proven success managing multiple sites and guiding teams toward a shared hospitality vision.
- Strategic and systematic thinking — Ability to articulate strategy, execute plans, and support long‑term growth across the café and broader market.
- Strong leadership presence — Skilled at managing, leading, and communicating with teams and executive stakeholders.
- Hospitality and service expertise — Keen attention to detail and the ability to elevate service standards in a high‑profile environment.
- Executive‑level client relations — Polished communication, professionalism, and the ability to build trust with senior partners.
- Proven operational results — Demonstrated success managing labor, expenses, targets, and client satisfaction in progressive, chef‑driven environments.
- Bachelor’s Degree or equivalent experience
- 5 years Minimum Management Experience
- 5 years Minimum Functional Experience
Responsibilities
- Lead café operations — Oversee daily service, hospitality, staffing, and guest experience for a high‑profile workplace café.
- Develop and inspire teams — Coach, mentor, and motivate leaders and frontline staff to uphold service and operational excellence.
- Strengthen client partnerships — Build strong relationships with key stakeholders, ensuring alignment and satisfaction with café performance.
- Drive financial performance — Manage labor, controllable expenses, and operational targets while delivering consistent, measurable results.
- Champion hospitality excellence — Maintain a sharp eye for detail, ensuring elevated service, presentation, and guest engagement.
- Support innovation
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
