Truss General Manager 5

PARR • Woodinville, WA

1d • $111,724 - $135,246 • Hybrid

About The Position

The General Manager is responsible for utilizing the company’s FACE values, mission, and vision as guides to lead employees and meet the production facility’s goals. This is accomplished through servant leadership and the effective management of manufacturing and assembly operations. This position implements manufacturing and operational strategies to achieve safety, quality, and efficiency targets. The General Manager is expected to be involved in the community, focus on self-development, and continuously strive for leadership excellence. This position directly reports to the VP of Operations of the division. The General Manager interacts daily with all production floor and support employees, corporate teams (including Fleet, Central Purchasing, Sales, HR, and IT), and may regularly engage with customers, vendors, and industry representatives.

Requirements

• High school diploma or GED; post-secondary or trade certification preferred
• 3 years prior supervisory/management experience in manufacturing or assembly
• Knowledge of production workflows in door and millwork or truss manufacturing
• Familiarity with lean manufacturing, quality systems, and scheduling tools
• Ability to speak, write, and read English required
• Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job
• Must be able to type 30+ WPM
• Proficiency in Microsoft Office Suite and ERP systems
• Class C driver’s license and must have and maintain a good driving record required
• Shoes that are puncture resistant, slip resistant, and made of leather or composite material required
• Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment
• Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types.
• Must maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold
• Ability and willingness to identify processes, tools and/or procedures that may be improved upon to improve the workplace and outcomes for our customers
• Ability to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups. Communication can include, but is not limited to: in-person (verbal and non-verbal), written, e-mail, telephone, and public speaking to medium size groups
• Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy
• Ability to function independently, as part of a team, and as a leader within your own sales cohort with a positive attitude, strong work ethic and commitment to excellence
• Ability to think and respond quickly, positively, and professionally to constantly changing circumstances
• Humble, transparent, and honest about limits of own knowledge
• Organized – deals with big rocks, not gravel
• Always strives for continuous improvement and takes ownership of all decisions, and learns from mistakes
• Ability to appropriately manage stress and interact with others
• Ability to sit and/or stand for extended periods of time
• Ability to work indoors in a normal office environment for an entire day
• Must be able to grasp, talk, hear, and operate a computer and keyboard
• Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet
• Must be able to work outdoors in all weather conditions
• Must be able to drive a vehicle when necessary

Nice To Haves

• All hourly and salaried employees assigned to location

Responsibilities

• Supervise and direct production teams in assembly, machining, and distribution
• Oversee daily shop operations, ensuring production schedules are met safely and efficiently
• Promote a continuous improvement mindset, using data and performance metrics to guide decisions
• Model servant leadership and solution-oriented problem-solving aligned with FACE values
• Collaborate cross-functionally with corporate departments, vendors, and internal stakeholders
• Ensure alignment to company SOPs, lean practices, and quality standards
• Set clear performance expectations for production and support staff
• Conduct or delegate timely performance evaluations, cross-training, and development planning
• Ensure all production and supervisory roles are adequately trained and certified
• Maintain a team environment focused on safety, productivity, and ownership
• Actively engage in coaching, mentoring, and recognizing high performers
• Support onboarding, new hire orientation, and ongoing skills training (including Parr University)
• Promote internal advancement and skill-building through career path planning
• Oversee production cost control, labor planning, and plant financial performance
• Maintain appropriate raw material and finished goods inventory, collaborating with supply chain and purchasing
• Lead and document daily/weekly production meetings, tracking KPIs and safety metrics
• Manage quality assurance programs, ensuring standards are met or exceeded
• Proactively address slow-moving inventory, scrap reduction, and optimization of workflows
• Ensure OSHA, DOT, and fleet compliance in shipping/receiving and delivery operations
• Utilize company systems for inventory management, ERP, and labor reporting
• Support lean practices and standard work implementation throughout the facility
• Collaborate with sales, and scheduling teams to align order volume with capacity
• Participate in budgeting, capital planning, and continuous improvement initiatives
• Enforce safety policies and lead by example in PPE, safe practices, and team accountability
• Maintain clean, organized, and hazard-free work areas
• Ensure the use of appropriate machine guards, lockout/tagout, and safety audits
• Conduct or oversee accident investigations and implement preventive actions
• Ensure monthly safety committee meetings are completed and documented
• Confirm that first-aid and AED certifications are maintained for key staff
• Use equipment inspections, DashCam reviews, and behavior-based safety observations to coach improvement
• Communicate performance updates, production goals, and company initiatives to team members and leadership
• Respond promptly to customer and internal concerns with professionalism
• Foster a collaborative culture where suggestions and continuous improvement ideas are encouraged
• Serve as a conduit of information between plant teams and corporate functions
• Walk the plant regularly and engage staff directly to reinforce expectations and culture
• Provide timely and transparent updates during team meetings and leadership forums
• Consistently meet targets for productivity, labor cost per unit, scrap rates, and on-time delivery
• Achieve and maintain facility KPIs for throughput, quality, and customer satisfaction
• Complete monthly budget-to-actuals reporting and cost controls
• Maintain compliance with internal audits and documentation requirements
• Create action plans using employee feedback, survey data, and customer input
• Demonstrate strong employee retention through engagement and recognition
• Contribute to leadership meetings and support rollout of division-wide initiatives
• Perform other related duties as assigned

Benefits

• 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
• Employee paid sick days
• 7 holidays
• Standard medical plan with a very low $1,000 deductible
• Dental, Vision, EAP (Employee Assistance Program)
• Massage, Chiropractic and Acupuncture coverage
• FSA (Flexible Spending Account) and Childcare pretax spending programs
• Footwear subsidy through boot vendor after 90 days of employment
• Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
• 3% profit share contribution to the 401(k), with Board approval
• Tuition reimbursement (up to $2,500/year)
• Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)
• $1,000 referral bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED