General Manager - Odessa Sports Complex

The Sports Facilities Companies•Odessa, TX

12h

About The Position

The General Manager is responsible for the financial and operating performance of Odessa Sports Complex. The role focuses on optimizing profitability, meeting or exceeding annual growth objectives, fostering accountability and interdepartmental collaboration, retaining and developing team members, creating team and operating policies, and implementing major business initiatives and supporting systems. The General Manager oversees day-to-day facility operations and maintenance, financial and budget activities, organizational policies, risk management, guest service, and the work of all departments. The position works with ownership, Sports Facilities Management advisors and support teams, staff, shareholders, and outside organizations to coordinate activities, resolve problems, and advance the venue’s objectives. The role also prepares budgets and reports, negotiates or approves agreements, monitors training, and represents the organization at official functions.

Requirements

Prior responsibility for daily P&L management and budget oversight of $1 million or greater.
Proven management and leadership experience in the food and beverage, recreational, and entertainment industry.
At least 7 years of management experience.
Operational knowledge of risk management.
Skill in identifying and creating opportunities to meet revenue goals.
Expertise in sports programming and sports event operations.
Bachelor’s degree in business management, sports management, marketing, hospitality, a related field, or equivalent experience.
Ability to travel to national events and regionally by car.
Ability to lift 40 pounds waist high.
Ability to sit for extended periods while operating a computer.

Nice To Haves

Operational knowledge of food and beverage, entertainment, and sport clubs, as well as parties, corporate events, and team building.
Experience contracting for or overseeing the sale of corporate sponsorships, tournaments, leagues, camps, fitness programming, and related services.
Experience managing marketing programs.

Responsibilities

Oversee day-to-day facility operations and facility maintenance.
Develop and maintain written policies and procedures for facility operations and administration, and ensure team members comply with venue and company-wide policies.
Investigate accidents and complaints, ensure reports are completed, and take appropriate action.
Conduct daily facility walkthroughs and inspections for cleanliness, maintenance, guest appeal, and compliance with facility standards by team members and contractors.
Ensure facility services are delivered safely, dependably, and effectively.
Develop and monitor a risk management program and ensure steps are taken to minimize liability.
Greet guests professionally and respond to guest messages daily.
Analyze company and staff performance against objectives and identify potential cost reductions, program improvements, or policy changes.
Confer with ownership, Sports Facilities Management advisors and support team, and staff to discuss issues, coordinate activities, and resolve problems.
Assist with development and implementation of budgetary control systems, recordkeeping systems, and administrative controls.
Direct and coordinate financial and budget activities to fund operations, maximize investments, and increase efficiency.
Plan and implement organizational policies, objectives, and activities to sustain operations, maximize returns on investments, and increase productivity.
Implement corrective action plans to address organizational or departmental problems.
Prepare and present reports on activities, expenses, budgets, government statutes and rulings, and other matters affecting business or program services.
Represent the organization and promote its objectives at official functions, or delegate representatives to do so.
Serve as a liaison between shareholders and outside organizations.
Provide strategic direction to all departments.
Negotiate or approve contracts and agreements with suppliers, distributors, government agencies, and other organizations.
Organize and approve promotional campaigns.
Prepare annual operating budgets for approval, including budgets for program funding and implementation.
Review team member reports and recommend approval or changes.
Research technologies to improve business efficiency.
Schedule and monitor ongoing team-member training on operational, safety, and legal responsibilities.
Attend approved industry seminars and conventions for professional development.
Perform other duties as assigned by the VP of Venue Management.