General Manager - Odessa Sports Complex

The Sports Facilities Companies•Odessa, TX

13h

About The Position

The General Manager is responsible for the financial and operating performance of the Odessa Sports Complex. The role focuses on optimizing profitability, meeting or exceeding annual growth objectives, creating a culture of accountability, supporting collaboration across departments, retaining and developing team members, establishing team and operating policies, and implementing major business initiatives and effective systems. The General Manager oversees daily facility operations and maintenance, financial and budget activities, risk management, guest services, staffing and training, marketing and promotional programs, and strategic direction across departments. The position works with ownership, Sports Facilities Management advisors and support teams, staff, shareholders, suppliers, government agencies, and outside organizations. It reports to the VP of Venue Management.

Requirements

Prior responsibility for daily P&L management and budget oversight of $1 million or greater.
Proven management and leadership experience in the food and beverage, recreation, and entertainment industry.
At least 7 years of management experience.
Operational knowledge of risk management.
Ability to identify and create opportunities to deliver revenue goals.
Expertise in sports programming and sports event operations.
Bachelor’s degree in business management, sports management, marketing, hospitality, or a related field, or equivalent experience.
Ability to travel to national events and regionally by car.
Ability to lift 40 pounds waist high.
Ability to sit for extended periods while operating a computer.
Ability to conduct venue tours.

Nice To Haves

Operational knowledge of food and beverage, entertainment, and sport clubs, as well as parties, corporate events, and team-building.
Experience contracting for or overseeing the sale of corporate sponsorships, tournaments, leagues, camps, fitness programming, and related services.
Prior experience managing marketing programs.

Responsibilities

Oversee day-to-day facility operations and maintenance.
Develop and maintain written operational and administrative policies and procedures, and ensure team members comply with venue and company policies.
Investigate accidents and complaints, ensure reports are completed, and take appropriate action.
Conduct daily facility walkthroughs and inspections to ensure cleanliness, maintenance, guest readiness, and compliance with facility standards.
Ensure facility services are safe, dependable, and effective.
Develop and monitor a risk management program and ensure steps are taken to minimize facility liability.
Welcome guests professionally and respond to guest messages daily.
Analyze company and staff performance, identifying opportunities for cost reduction, program improvement, or policy changes.
Coordinate with ownership, Sports Facilities Management advisors and support teams, and staff to discuss issues, coordinate activities, and resolve problems.
Assist with developing and implementing budgetary control, recordkeeping, and administrative control systems.
Direct and coordinate financial and budget activities to fund operations, maximize investments, and improve efficiency.
Plan and implement organizational policies, objectives, and activities to maintain operations, maximize returns, and increase productivity.
Implement corrective action plans to address organizational or departmental problems.
Prepare and present reports on activities, expenses, budgets, government requirements, and other business or program matters.
Represent the organization at official functions and promote its objectives, or delegate representatives to do so.
Serve as a liaison between shareholders and outside organizations.
Provide strategic direction to all departments.
Negotiate or approve contracts and agreements with suppliers, distributors, government agencies, and other organizations.
Organize and approve promotional campaigns.
Prepare annual operating budgets for approval, including budgets for program funding and implementation.
Review team-member reports and recommend approval or changes.
Research technologies that may increase business efficiency.
Schedule and monitor ongoing team-member training on operational, safety, and legal responsibilities.
Pursue professional development by attending industry seminars and conventions as approved by the Regional General Manager.
Perform other duties as assigned by the VP of Venue Management.