(USA) General Manager (returns, Wm.com)

Walmart•Fort Worth, TX

6d•$144,000 - $216,000•Onsite

About The Position

The General Manager is responsible for driving, developing, and overseeing the implementation of the business plan for the facility to achieve facility goals such as production, quality, safety, and developing strategic improvements for complex operations. This role ensures staffing plans are forecasted sufficiently to meet business demands and manages the financial aspects of the facility by approving and tracking expenses, monitoring asset utilization, and preparing/analyzing business reports. The General Manager also monitors and ensures facility-wide compliance with quality and safety standards, resolves associate, customer, and supplier concerns, and serves as a community liaison. Additionally, this role leads and directs the facility's leadership by setting direction, communicating goals, monitoring performance, providing feedback, and identifying training and development needs, while fostering a culture of belonging and respect for individuals. The role emphasizes attracting and retaining talent, empowering associates, and recognizing contributions, while acting with integrity, ethics, and compliance, and supporting Walmart's goal of becoming a regenerative company. The General Manager must also serve customers and members by delivering results, putting the customer first, and making data-driven decisions that balance priorities and consider all stakeholders. Striving for excellence involves displaying curiosity, taking calculated risks, demonstrating courage and resilience, and supporting continuous improvement and the adoption of new technologies.

Requirements

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years' experience in a senior management role within an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years' experience as a Walmart Logistics Assistant General Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 5 years' experience in a senior management role as an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Apparel Product Development
Business Operations
Compliance
Facilities Planning
Financial Modeling and Analysis
Logistics
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Recruiting
Supervising Associates
Talent Development
Walmart Logistics Manager
Warehouse Management Systems
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management
Bachelors: Video Production

Responsibilities

Drive, develop, and oversee implementation of the business plan for the facility to achieve facility goals (e.g., production, quality, safety) and develop strategic improvements for complex operations.
Ensure staffing plans are forecasted sufficiently to meet business demands for workload and performance results and are implemented timely.
Manage financial aspects for the facility by approving and tracking expenses compared to budget, monitoring asset utilization, and preparing, reviewing, and/or analyzing business reports.
Monitor and ensure facility-wide compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Ensures associate, customer, and supplier concerns are resolved by thoroughly investigating and making decisions based on facts of the situation or consulting with others.
Serve as a community liaison by participating in local and community organizations and charitable activities, championing company-sponsored programs and events to associates, customers, and the local community.
Lead and direct the facility's leadership by setting direction and ensuring it is carried out, communicating goals, monitoring performance, and providing feedback, identifying training and development needs, and ensuring opportunities for learning and growth are available, supporting Logistics and company policies and procedures, and overseeing the hiring, promotion, coaching, teaching, and evaluation of associates.
Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, create a workplace where associates feel seen, supported, and connected through a culture of belonging, create opportunities for all associates to thrive and perform.
Work collaboratively, build strong and trusting relationships, communicate with impact, energy, and positivity to motivate and influence.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance, model the Walmart values to support and foster our culture, hold oneself and others accountable, support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first, consider and adapt to how, where, and when customers shop, and apply the EDLP and EDLC business models to all plans.
Make decisions based on data, insights, and analysis, balance short and long-term priorities, and consider our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Performance bonuses (annual or quarterly)
Regional Pay Zone (RPZ) (based on location)
Stock options
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)