General Manager(04773) - 2825 Carlisle Rd
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, and profitability. On-the-job orientation and training are provided. General store duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The position involves working in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, bending, crouching, lifting and carrying deliveries, pushing or pulling trays, climbing, reaching, and frequent hand use.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination and hand-eye coordination to make precise movements quickly and accurately, including entering orders on a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds.
Responsibilities
- Manage all activities during the shift.
- Control costs, inventory, and cash; maintain customer relations.
- Set an example for the crew and ensure compliance with policies, procedures, and standards.
- Handle staffing and paperwork.
- Manage food, work to a schedule, and maintain store cleanliness and the store's image.
- Provide great customer service and support attendance and punctuality standards.
- Contribute to marketing and store profitability.
- Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
