General Manager | Sales / Operations Manager

Amazing Lash StudioBrownsville, TX
Onsite

About The Position

Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. This is a hands-on role requiring operations experience.

Requirements

  • Operations hands-on experience is a must.
  • Experience in management (sales manager, operations manager, and/or general manager).
  • Excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
  • Leader and motivator capable of taking a team to high performance levels through empathy, collaboration and accountability.
  • Customer Service oriented.
  • Ability to identify and problem solve, set expectations, goals, and delegate.
  • Strong verbal and written communications skills.
  • Strong interpersonal skills to communicate with confidence.
  • Excellent organizer and problem solver with strong project management skills.
  • Competent trainer and motivator.

Nice To Haves

  • MindBody Software experience

Responsibilities

  • Oversee sales and operations for an eyelash extension and eyebrow service studio.
  • Lead a team of Stylists and Front desk staff.
  • Implement structure, policies, and procedures.
  • Identify and problem solve, set expectations, goals, and delegate.
  • Train and motivate the team.
  • Provide excellent customer service, always prioritizing the customer's needs.

Benefits

  • Competitive pay and bonus structure (Performance Bonus and Incentives based on Studio Results)
  • Free and discounted services
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