General Manager, Operations

Global Industries • Fairfield, OH

10h • Onsite

About The Position

Global Furniture Group is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and hospitality markets. With over 50 years in operation and more than 4,000 employees worldwide, Global has a strong presence across Canada, the US, Mexico, China, and the UK. As a recognized leader in the industry, Global currently has an immediate career opportunity at our Fairfield OH distribution center. The successful candidate will be responsible for operations of the Distribution Center and the supervision of all Distribution Center employees. Our General Manager will lead a staff of customer care members and warehouse team members and oversees responsibilities that include several key areas of our business: Customer Service – managing a staff of Customer Care Representatives. Vendor Relations – maintaining positive relationships with customers and logistics vendors. General Operations – Inventory Control, Accounts Payable, HR, Facilities, and Warehousing.

Requirements

• Sales oriented, with a customer-driven mindset
• Self-motivated, goal oriented and enthusiastic presence in a team environment
• Demonstrated ability to manage all financial and operational management aspects of a multimillion-dollar business
• Strong computer skills
• Excellent written and verbal communication skills
• Minimum of 6-10 years of related experience
• Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience or military experience.
• Must be legally authorized to work in the U.S. on a full-time basis.
• Global does not sponsor work authorization or visas for this role.

Responsibilities

• Overall client service, financial and operational responsibility
• Supervise accounts payable and accounts receivable
• Manage inventory levels in accordance with sales demand
• Monitor warehouse team to include all inventory movement in and out of facility
• Responsible for accuracy of weekly product cycle counts
• Train, coach, develop, and encourage local customer care team
• Evaluate/oversee all local vendor relationships for overall best value
• Work with local sales team to create best possible customer experience
• Some Human Resources responsibilities

Benefits

• Paid Time Off
• Holiday Pay
• Medical/Prescription Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Accounts (HSA)
• Company-Paid Life and AD+D Insurance
• Company Sponsored Long-term Disability
• Short-term Disability
• Voluntary Life Insurance
• Employee Assistance Program (EAP)
• Critical Illness and Accidental Injury Insurance
• FSA
• 401(k) & Roth 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager