General Manager, Pharmacy

Clover Health

2d•$317,000 - $412,000•Hybrid

About The Position

Build the pharmacy business that powers the next generation of Medicare Advantage. Clover is building more than a dispensing operation. We are building a strategic healthcare business that can improve access, medication experience, and outcomes for Medicare Advantage members. As General Manager, Pharmacy, you will assume end-to-end accountability for the performance, evolution, and long-term growth of Clover's pharmacy business. You will own the P&L, operating plan, growth agenda, organization, scaling roadmap, and member experience while ensuring that quality and compliance remain foundational. This position requires frequent and meaningful onsite presence at our pharmacy operations in New Jersey.

Requirements

Led a dispensing, specialty, mail-order, rare-disease, oncology, or digital pharmacy business through material scale, transition, or transformation.
Owned a P&L or carried clear accountability for the performance of a substantial business line—not only a single function.
Proven enterprise leader who can set strategy, build an organization, and manage through other leaders while remaining hands-on when the situation requires it.
Understand pharmacy operations, licensing, fulfillment, workflow, automation, quality, and provider engagement well enough to make integrated business decisions.
Operated successfully in a regulated, metrics-rich environment and know how to balance growth, economics, member experience, and compliance.
Can travel frequently to New Jersey and establish credibility with on-site teams.

Nice To Haves

Experience in an integrated payer, provider, and pharmacy environment—or in business integration, transition, and scaling—is strongly preferred.

Responsibilities

Own the pharmacy P&L, annual operating plan, capital priorities, and a balanced scorecard spanning quality, growth, service, and financial performance.
Lead the evolution and scaling of the pharmacy platform within Clover, converting a fact-based assessment into a practical operating plan and clear accountabilities.
Set the long-term business strategy and scaling roadmap, including capacity, facilities, licensing, technology, automation, staffing, and organizational design.
Build and lead a high-performing management team, including the Pharmacist-in-Charge and pharmacy operations leadership; clarify decision rights between enterprise leadership and daily floor management.
Establish a rigorous operating cadence and metrics across prescription volume and capture, unit economics, turnaround time, quality, compliance, member experience, and workforce performance.
Drive pharmacy growth across Clover's Medicare Advantage membership through provider engagement, referral pathways, and a consistently strong member experience.
Oversee licensing, credentialing, regulatory readiness, and operational compliance through appropriately qualified leaders and partners.
Strengthen relationships with wholesalers, manufacturers, technology vendors, and other strategic partners.
Partner with Pharmacy Strategy, Clinical leadership, and the Part D Stars Strategy & Care Initiatives team to execute adherence interventions and improve member outcomes without owning Clover's overall Part D strategy.
Identify opportunities to extend the platform's capabilities and serve additional populations over time.