General Manager III - 3443

Team Car Care Dba Jiffy Lube•Fort Worth, TX

20d•$52,000 - $63,000

About The Position

The General Manager leads and supervises store teammates, oversees training, and ensures the store operates smoothly and efficiently. The role includes maintaining attendance, safety, and uniform standards; participating in or conducting store safety and policy meetings; and providing direction and support to the team. The General Manager is responsible for guest service, store financial performance, inventory, facility and equipment maintenance, staffing, safety and environmental compliance, cash controls, loss prevention, and required paperwork. The position may also require opening and closing the store and assisting at other locations as directed.

Requirements

Strong work ethic and the ability to work independently and produce results with limited influence from others.
Diligence in completing tasks, with responsibility, dependability, conscientiousness, communication, and teamwork.
Ability to review, analyze, and interpret information, identify problems, and make decisions.
Ability to read, understand, and follow procedures and guidelines.
Commitment to following established safety policies and procedures.
Ability to hold subordinates accountable, address unacceptable performance, and apply discipline appropriately.

Responsibilities

Provide prompt, courteous guest service; answer questions and investigate and resolve guest problems and complaints.
Maintain inventory control, including knowledge of cost of goods, turn-ratio, ordering, and receiving products.
Manage budgeting, sales forecasts, and profit-and-loss performance, and understand factors affecting sales and profit.
Maintain or direct maintenance of the building, equipment, and grounds, including listed store systems and equipment.
Troubleshoot and coordinate ongoing maintenance of the point-of-sale system.
Supervise and train teammates, including scheduling, coaching, performance management, and performance appraisals.
Hold teammates accountable and use appropriate performance management techniques when necessary.
Arrange employment advertising, interview candidates, and select teammates.
Monitor staffing levels and adjust them to maintain labor control.
Conduct Teammate Orientation meetings when needed at the location.
Provide safety, security, and environmental leadership; understand and enforce applicable procedures, plans, policies, and OSHA and EPA requirements.
Direct teammates or guests who are injured on the job and report incidents within 24 hours.
Open and close the store as necessary.
Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary.
Maintain and enforce proper cash controls.
Partner with Loss Prevention to ensure policy compliance, promote honesty and integrity, and report theft, cash shortages over $10, burglaries, and robberies as specified.
Assist at other locations as directed.
Establish clear team expectations, delegate effectively, promote the Respect in the Workplace policy, and maintain an open-door policy.
Follow up on issues in a timely manner and conduct staff meetings.
Meet company goals and provide vision, direction, and strategy while setting an example for attitude, professionalism, and work ethic.