General Manager II - Store 6754 - Joliet, IL

Advance Auto Parts•Joliet, IL

22d•$63,100 - $77,300

About The Position

The General Manager is a professional-level sales and management position that supports both sides of the business. The role requires knowledge of store systems, automotive systems, and parts, as well as the ability to identify, troubleshoot, and provide project assistance for DIY customers. The General Manager develops and maintains Professional Customer relationships and grows related programs, while remaining accountable for financial results and service and appearance standards. The position is exempt and requires a minimum of 50–55 hours per week, excluding meal breaks. The typical schedule is five to six days per week, with 11-hour shifts, an hour for lunch, and rotating nights and weekends. Additional hours may be required based on staffing, store conditions, sales targets, and other business needs; schedules are based on the needs of the business. The General Manager leads store sales and service, manages and develops Team Members, maintains inventory and operational standards, and coaches the team to meet DIY and Professional Customer expectations. The position may also provide DIY services such as battery installation and testing and wiper installation, and assist the District or Region with other functions upon request. The role is usually performed indoors, with occasional outdoor work and exposure to varied weather. It is also occasionally exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical-shock risks, explosives, and vibration. The position is eligible for sales commission based on individual or store performance. The stated good-faith salary estimate for a new team member is $63,100–$77,300, with the offer dependent on factors including location, experience, education, leadership, skills, and any applicable shift differential.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with proven financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively, build strong relationships with Customers, peers, and upper management, and speak and write English.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to work the business-required schedule, including rotating nights and weekends, and a minimum of 50–55 hours per week.
Ability to meet the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
Ability to become ASE P2 certified or an ASE-ready equivalent.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to deliver on Customer expectations for DIY and Professional customers.
Handle manager-on-duty responsibilities, including touch-base coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.