General Manager 4 - Food
About The Position
Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals! RELOCATION ASSISTANCE AVAILABLE! Sodexo's Campus Segment is seeking a General Manager 4 – Food to lead dining operations at the University of Maine at Farmington (UMF). UMF is a vibrant public liberal arts college serving approximately 1,500 undergraduate students in the scenic foothills of western Maine. This highly visible role oversees all aspects of campus dining, including Resident Dining, Retail, Catering, and Summer Conferences. The ideal leader will drive operational excellence, creativity, financial performance, and strong client and community relationships. The General Manager 4 – Food serves as the senior on-site leader for the UMF Dining Program. You will guide a talented team, partner closely with university stakeholders, and ensure a positive dining experience for students, faculty, staff, and guests. This position requires a strategic thinker with strong communication, leadership, and hospitality skills who can lead a multifaceted and evolving dining program.
Requirements
- Experience successfully leading food service operations, preferably in a campus or multi-unit environment.
- Strong leadership, communication, and people-development skills.
- Proven ability to manage budgets, analyze financial performance, and optimize labor and food costs.
- Experience with retail dining, catering, food safety, and operational compliance.
- A passion for hospitality, student engagement, and delivering an exceptional customer experience.
- Ability to build strong client partnerships and collaborate in a close-knit campus community.
- Creativity, adaptability, and a commitment to continuous improvement and innovation.
- Bachelor’s Degree or equivalent experience
- Minimum Management Experience – 5 years
- Minimum Functional Experience – 5 years
Responsibilities
- Lead and oversee all dining operations: resident dining, retail concepts, catering services, and summer conference support.
- Ensure high standards of food quality, safety, and customer service across all service areas.
- Manage financial performance, including budgeting, forecasting, labor management, and cost controls.
- Develop, mentor, and support a diverse team of frontline managers and hourly staff.
- Build and maintain strong client relationships with UMF leadership and campus partners.
- Implement innovative dining programs, student-centered initiatives, and sustainability efforts.
- Uphold operational compliance, including food safety, sanitation, and regulatory guidelines.
- Create a welcoming, inclusive dining environment that reflects UMF’s values and enhances the overall student experience.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
