General Manager 4 - Food

Sodexo Careers•San Jose, CA

5d•Onsite

About The Position

The General Manager 4 - Food leads a flagship corporate dining operation in San Jose CA, delivering an exceptional guest experience built on advanced culinary excellence, high-end hospitality, and modern innovation. Representing The Good Eating Company, this senior leadership role oversees a high-volume café and extensive catering services within a premier, tech-driven account, cultivating critical client partnerships and shaping a highly specialized workplace food program. As this operation is part of a high-profile corporate dining account, the GM4 plays a vital role in upholding elevated corporate standards and ensuring a seamless, white glove service experience. The General Manager 4 drives total financial performance, inspires and develops diverse teams, and ensures flawless execution across all service areas. This position calls for a strategic, hands-on leader who thrives in a fast-paced, high-expectation technology environment and is passionate about elevating the employee dining experience through creativity, rigorous operational excellence, and a deep commitment to outstanding service.

Requirements

Proven leadership experience in corporate dining or hospitality operations, with a passion for delivering exceptional service and culinary excellence.
Strong financial management skills, including budgeting, forecasting, and cost control, with the ability to drive efficient, profitable operations.
A people‑first leadership style that inspires teams, builds culture, and supports accountability, growth, and high performance.
Excellent communication and relationship‑building abilities, with confidence in partnering directly with clients and key stakeholders.
A deep commitment to food safety, operational standards, and consistent execution across all service areas.
A creative, forward‑thinking mindset with the ability to elevate workplace dining through innovation, quality, and a guest‑centered approach.
Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Responsibilities

Lead daily operations ensuring exceptional service, culinary excellence, and a consistently elevated guest experience.
Build and maintain strong client partnerships by communicating proactively, anticipating needs, and delivering solutions that exceed expectations.
Inspire, develop, and mentor a diverse team, fostering a culture of hospitality, accountability, and continuous improvement.
Drive financial performance through effective budgeting, forecasting, cost control, and strategic operational planning.
Ensure full compliance with Sodexo standards, food safety regulations, and all operational policies across the entire dining program.
Champion innovation by identifying opportunities to enhance menus, service models, and overall program quality in a fast‑paced, high‑expectation environment.