General Manager, 3rd Party Vendor Management

Ontra•Concord, CA
•Hybrid

About The Position

Ontra is seeking a General Manager, 3rd Party Vendor Management, reporting to the Chief Product Officer. The role is responsible for taking an existing business bet, such as KYC and third-party vendor management, and scaling it into a profitable, category-defining business. The General Manager will own growth and innovation outcomes end to end, set a clear direction, and align cross-functional teams around the plan. This position is currently limited to candidates in the New York City metropolitan area and follows a hybrid schedule with two days per week in Ontra’s Bryant Park office.

Requirements

  • 10+ years of experience spanning product or engineering, private equity portfolio operations, corporate development, startups, and/or venture building.
  • A track record of scaling a business from an early stage to material ARR.
  • Experience partnering with Product, Marketing, Finance, Engineering, and UX teams.
  • Proven skill in business-case development and competitive analysis, including evaluating market opportunity and complexity to identify where the company has a right to win.

Nice To Haves

  • Experience with a GM/PM hybrid operating model.
  • Full P&L or business unit ownership.
  • Board or investor presentation experience.
  • Background in AI-native services or legal tech.

Responsibilities

  • Scale an existing Ontra business bet into a fully scaled, profitable business.
  • Drive growth in customer logos and revenue, alongside improvements in speed, cost, and quality, and take accountability for ARR, margin, and innovation targets.
  • Develop a 2027 strategic business plan based on market and competitive analysis and earn support from company leadership and the broader organization.
  • Partner with Product, Engineering, UX, GTM, Marketing, Operations, and Finance to align on scope and roadmap and determine investment priorities.
  • Own hiring and labor-model decisions for the business bet, including engineering, product, and human-in-the-loop talent.
  • Communicate the vision to the board, the company, and prospective teammates, and prioritize the most important opportunities.

Benefits

  • Twice-yearly team offsites for in-person collaboration.
  • Paid flexible time off policy.
  • Paid parental leave and benefits.
  • Employer-supported retirement contributions, varying by country.
  • Monthly phone and internet reimbursement.
  • Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program.
  • Various options for medical, dental, and vision insurance.
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