General Maintenance Technician - Plumbing Specialist

WinnCompanies•Fort Hood, TX
•Onsite

About The Position

WinnCompanies is seeking a General Maintenance Technician specializing in plumbing to join its military team at Fort Hood, Texas. The technician may work as a Change of Occupancy Maintenance (COM) or resident service request technician, or respond to multiple types of work orders. The role performs maintenance throughout the community, including rental units, office buildings, residential areas, grounds, and parking lots, and includes general maintenance and repair of building structures and associated mechanical, electrical, plumbing, sanitary systems, and equipment. The position focuses on troubleshooting, repairing, and replacing plumbing systems and components, while also handling service calls, occupancy-related maintenance, appliance installation, and other assigned repairs. The technician must provide professional customer service, keep work orders current using provided mobile devices, and communicate work progress and potential problems to a supervisor. This position is located at a federal facility and requires a REAL ID-compliant driver's license or ID for facility access effective May 7, 2025.

Requirements

  • High school diploma or GED equivalent.
  • Less than one year of related work experience.
  • Basic competency in carpentry, plumbing, and electrical trades, as assessed through written, verbal, and hands-on assessments.
  • Ability to provide professional and respectful customer service.
  • Current driver's license in good standing and ability to meet the Company Safe Vehicular Operations Policy driving-record standards.
  • Ability to adapt successfully to changing situations and environments.
  • Basic familiarity with computers and web-based applications.
  • Provide the tools and equipment necessary to perform daily job duties.
  • Ability to read and write in English, understand basic instructions, and take direction from supervisors.
  • Ability to plan, organize, and prioritize work.
  • Ability to use tools such as a multimeter, tube cutter, torch, level, HVAC gauges, drill, Sawz-All, sander, and power saws.
  • Plumbing certification.
  • REAL ID-compliant driver's license or ID required to access the federal facility effective May 7, 2025.

Nice To Haves

  • Vocational or technical training.
  • Three to five years of work experience in the plumbing field.

Responsibilities

  • Repair, troubleshoot, and replace plumbing systems and components from the point of demarcation into the home, including sewer and main water lines, supply lines, and fixtures.
  • Diagnose water system issues, including clogged drains and lack of water flow.
  • Repair and replace plumbing parts, toilets, showers, and fixtures.
  • Diagnose, repair, and replace water heaters.
  • Complete service calls, Change of Occupancy Maintenance work, and property management requirements.
  • Transport, install, and connect stoves, refrigerators, dishwashers, and other electrical and gas appliances.
  • Transport equipment, furnishings, and appliances to job sites, and load and unload trucks.
  • Respond to and complete on-call after-hours emergency and urgent repairs.
  • Operate power tools and power equipment.
  • Complete repairs as directed by the immediate supervisor or other organization management representatives.
  • Accurately and promptly update work order status, time, materials, and notes on provided mobile devices.
  • Keep the supervisor informed of activities, results, and potential problems, and recommend corrective actions.
  • Work cooperatively and professionally with customers, staff, subcontractors, monitors, and the public.

Benefits

  • Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service.
  • Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options.
  • 401(k) with company match.
  • Company-paid life, AD&D, and long-term disability insurance.
  • Tuition reimbursement, professional development opportunities, and career growth resources.
  • Wellness programs and employee assistance resources.
  • Commuter benefits and employee discount programs.
  • Flexible work options for eligible positions.
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