Maintenance Technician IV - Plumbing

Tricon Residential•Orlando, FL

About The Position

The Maintenance Technician IV – Plumbing performs a broad range of maintenance and repair work, primarily involving plumbing systems and general property repairs. The technician manages and completes service requests while maintaining a clean, safe environment and providing residents with strong customer service. The role requires an appropriate state plumbing trade license for licensed and permitted work. Depending on the state, the technician serves as a qualifier for Tricon’s plumbing license or assigns their license to Tricon, and supervises Tricon technicians doing licensed and permitted work under that license. A work van is provided, and a valid driver’s license is required. Work includes plumbing installation, repair, replacement, inspection, diagnostics, pipefitting, drain and sewer maintenance, and fixture upgrades. The technician also provides basic HVAC inspections and routine upkeep, refers larger HVAC repairs to an HVAC-licensed technician, and supports electrical inspection and repair. Other duties include explaining system issues and repairs to residents, documenting service work, managing inventory, mentoring junior technicians, using technology for work orders and reporting, and maintaining safety and professional standards. The role involves daily travel between properties and may require on-call and overtime hours. Physical duties include regular movement, hand and arm use, climbing, bending, kneeling, and lifting or carrying tools and materials weighing up to 50 pounds regularly and occasionally up to 100 pounds.

Requirements

Currently hold the applicable state plumbing license in good standing: Florida, Georgia, Arizona, or Texas.
Be capable of serving as a qualifier for Tricon’s plumbing license in Florida, Georgia, or Arizona, or assigning the license to Tricon in Texas, and facilitating the application process.
Be capable of supervising Tricon technicians performing licensed and permitted work under Tricon’s license.
Have 4 or more years of supervisory or team lead experience in maintenance or construction, or equivalent years of service at Tricon combined with completion of the Tech certifications program (identified as preferred in the posting).
Have a valid driver’s license.
Have a high school diploma or GED.
Be proficient in installing, troubleshooting, and repairing plumbing systems, with working knowledge of HVAC and electrical systems.
Be comfortable using laptops, tablets, and mobile devices for documentation and communication.
Be willing to work on-call and overtime hours as needed.
Use appropriate personal protective equipment and follow safety protocols.
Be proficient with plumbing tools and diagnostic equipment.
Have strong organizational and project management skills.
Have strong problem-solving, decision-making, and conflict-resolution skills.
Have strong verbal and written communication skills.
Travel daily between properties.
Be able to regularly lift 50 pounds or more and work in environmentally and physically challenging conditions.
Be able to perform the described physical activities, including frequent movement, use of hands and arms, reaching, bending, kneeling, squatting, crouching, and climbing stairs and ladders.
Be able to occasionally handle objects weighing up to 100 pounds.
Have sufficient close and distance vision and depth perception to perform duties safely and accurately.
If operating the company-provided vehicle, be able to operate it safely and respond appropriately to traffic conditions and work-related hazards.

Nice To Haves

Four or more years of plumbing installation and repair experience.

Responsibilities

Hold the required state plumbing license in good standing and serve as the qualifier for Tricon’s plumbing license in Florida, Georgia, or Arizona, or assign the license to Tricon in Texas; facilitate the application process.
Supervise Tricon technicians performing licensed and permitted work under Tricon’s plumbing license.
Install, repair, and replace plumbing systems and components, including pipes, fixtures, water heaters, faucets, toilets, and garbage disposals.
Inspect plumbing systems to identify potential issues and prevent failures.
Diagnose plumbing issues such as leaks, low water pressure, and drainage problems.
Cut, assemble, and install PEX, PVC, copper, and other pipes.
Perform drain and sewer maintenance, including hydro jetting, snaking, drain cleaning, and sewer-line inspection with specialized tools.
Replace outdated fixtures to improve functionality and water conservation.
Perform basic HVAC inspections and routine upkeep, referring larger HVAC repairs to an HVAC-licensed technician.
Inspect and repair electrical connections, replace faulty wiring, and address circuit breaker issues.
Explain system issues, repair processes, and maintenance tips to residents.
Maintain service records, including completed work, materials used, and recommendations for future maintenance.
Track and manage inventory so essential parts and tools are available.
Train and mentor junior technicians through expertise-sharing and hands-on guidance.
Use technology for work order management, inventory tracking, and reporting.
Communicate with residents, vendors, and internal teams to provide customer service.
Maintain a clean and safe work environment, use appropriate PPE, and follow safety protocols.
Travel daily between properties and work on-call or overtime hours as needed.