FIELD-BASED MAINTENANCE TECHNICIAN in Panama City FL
About The Position
The field-based General Maintenance Technician supports maintenance at assigned Dollar General stores within a geographic area. The technician travels to stores in response to maintenance tickets, troubleshoots entry-level maintenance concerns, performs preventative maintenance assessments, and supports minor repairs. The role also includes assessing safety equipment, providing light exterior grounds support, and guiding store leaders on maintenance best practices and operational solutions, including care of coolers, freezers, and other equipment. The technician documents, communicates, and tracks work using the Computer Maintenance Management System (CMMS), and works with store leaders, operational leadership, and external vendors or maintenance service providers. Tickets must be documented and resolved within designated time frames. The position may require occasional after-hours work depending on repair urgency.
Requirements
- High school diploma or applicable experience.
- Active driver's license.
- Ability to pass a motor vehicle background check.
- Willingness to travel up to 100%.
- Ability to lift 50 pounds or more.
- Exceptional problem-solving skills and ability to identify and support entry-level repairs.
- Basic computer knowledge.
- Ability to communicate effectively with people at all organizational levels and external parties.
- Strong commitment to customer service.
Nice To Haves
- Previous store management or retail experience.
Responsibilities
- Travel to assigned Dollar General stores in response to maintenance tickets.
- Troubleshoot maintenance concerns and support entry-level repairs and preventative maintenance.
- Collect and verify asset information for on-site service projects within the assigned operating district.
- Guide store leadership on operational solutions, preventative maintenance, and maintenance best practices.
- Educate store leaders on practices that help extend the useful life of coolers, freezers, and other equipment.
- Provide light exterior grounds support and assess safety equipment in alignment with local ordinances.
- Document, communicate, and resolve maintenance tickets within designated time frames using the CMMS.
- Perform on-site checklists to identify preventative maintenance or small maintenance activities that can be completed.
- Train store leaders on root causes of issues when necessary.
- Partner with store leaders and operational leadership, and interact with external vendors or maintenance service providers.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
