About The Position

Davies North America is seeking a General Liability Claims Adjuster to handle and supervise complex and litigated liability and property claims. The role investigates coverage, liability, and damages; negotiates with contractors, public adjusters, and attorneys throughout the life of a claim; and maintains a pending and closing ratio of 100%. The representative establishes and maintains reserves and payments, prepares large loss reports, and communicates with their manager and internal and external customers.

Requirements

  • 5–7 years of experience handling commercial general liability claims.
  • Adjuster’s license required; New York license preferred, or willingness to obtain additional licenses.
  • Proactive, independent, dependable, and able to take initiative with consistent follow-through.
  • Excellent written and verbal communication skills, delivered in a timely manner to diverse audiences.
  • Superior time-management skills and ability to work with and meet deadlines.
  • Ability to multitask and prioritize, with excellent organization and documentation skills in a fast-paced, dynamic work environment.
  • Team player with strong interpersonal skills.
  • High attention to detail and ability to use decision-making and problem-solving skills.
  • Ability to work collaboratively and independently with minimal supervision.
  • Discretion when handling sensitive and confidential information.
  • Comfort working with key people at all levels within an organization.

Nice To Haves

  • New York adjuster’s license.

Responsibilities

  • Negotiate and settle large-exposure commercial general liability and property claims.
  • Prepare written status and large loss reports for clients.
  • Interpret routine and complex policy contracts and coverage.
  • Plan, organize, and establish priorities to manage responsibilities under critical deadlines.
  • Attend mediations and settlement conferences as necessary.
  • Direct and monitor defense counsel to settle litigated claims.
  • Provide monetary authority and strategy to counsel to protect clients’ money and claims.
  • Apply knowledge of current case law, statutory law, DOI regulations, and other claims practices and issues relevant to the territory of operation.
  • Determine, evaluate, investigate, and resolve claims.
  • Maintain reserves and payments and communicate with managers and internal and external customers.
  • Maintain regular and dependable attendance and perform job responsibilities during established work hours.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with employer matching
  • Discretionary Time Off for exempt employees
  • Paid Time Off for non-exempt employees
  • Paid holidays
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • Paid sick leave, paid family and parental leave, and other mandated benefits where required by law
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