General Liability Claim Representative

Davies • Home, WV

13h • $90,000 - $110,000 • Remote

About The Position

Davies North America is seeking a General Liability Claims Adjuster to handle and supervise complex and litigated liability and property claims. The role investigates coverage, liability, and damages; negotiates with contractors, public adjusters, and attorneys throughout the claim lifecycle; and maintains a 100% pending and closing ratio. The representative establishes and maintains reserves and payments, prepares large loss reports, and communicates with their manager and internal and external customers.

Requirements

• 5–7 years of experience handling commercial general liability claims.
• Adjuster’s license required; New York license preferred, or willingness to obtain additional licenses.
• Proactive, independent, dependable, and takes initiative with consistent follow-through.
• Strong written and verbal communication skills, delivered in a timely manner to diverse audiences.
• Strong time-management skills and ability to meet deadlines.
• Ability to multitask and prioritize, with excellent organization and documentation skills in a fast-paced, dynamic work environment.
• Team player with strong interpersonal skills.
• Attention to detail and effective decision-making and problem-solving skills.
• Ability to work collaboratively and independently with minimal supervision.
• Discretion when handling sensitive and confidential information.
• Comfort working with key people at all levels within an organization.

Nice To Haves

• New York adjuster’s license.

Responsibilities

• Negotiate and settle large-exposure commercial general liability and property claims.
• Prepare written status and large loss reports for clients.
• Interpret routine and complex policy contracts and coverage.
• Plan, organize, and establish priorities to manage responsibilities under critical deadlines.
• Attend mediations and settlement conferences as necessary.
• Direct and monitor defense counsel to settle litigated claims.
• Provide monetary authority and strategy to counsel to protect client funds and claims.
• Maintain knowledge of current case law, statutory law, DOI regulations, and other claims practices and issues applicable within the territory of operation.
• Determine, evaluate, investigate, and resolve claims.
• Maintain regular and dependable attendance and be available to perform job responsibilities during established work hours.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan with employer matching.
• Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.
• Paid holidays.
• Life insurance.
• Short-term and long-term disability coverage.
• Paid sick leave, paid family and parental leave, and other mandated benefits where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed