General Kitchen Cleaner

Mass General Brigham•Boston, MA

25d•$19 - $26•Onsite

About The Position

The Food Service Worker performs duties related to the safe preparation, assembly, distribution, and service of food for hospital patients, visitors, and staff. The role supports patient dining, cafeteria, and kitchen operations while maintaining food safety, sanitation, and customer service standards. The position works onsite at Brigham and Women's Faulkner Hospital, Inc., and has a Saturday and Sunday schedule from 11:15 AM to 7:45 PM, totaling 16 scheduled hours per week. There are no direct patient care responsibilities.

Requirements

High school diploma or GED preferred; relevant work experience may be considered in lieu of formal education.
Ability to read and understand menu items in English.
Ability to communicate effectively in English.
Strong multitasking skills and ability to work efficiently in a fast-paced environment.
Ability to work collaboratively as part of a team.
Ability to push, pull, and transport food carts, trays, and supplies throughout the facility.
Knowledge of food safety, sanitation, and infection prevention practices.
Positive attitude, reliability, and strong attention to detail.
Commitment to organizational customer service standards and the I C.A.R.E. philosophy.

Nice To Haves

Previous food service, hospitality, healthcare, or customer service experience preferred.

Responsibilities

Attend department meetings, in-services, and training sessions as assigned.
Provide excellent customer service by anticipating needs and resolving concerns promptly and professionally.
Maintain cleanliness and sanitation of work areas, food stations, and department equipment.
Follow HACCP food safety and sanitation standards.
Communicate concerns, discrepancies, equipment issues, and product shortages to leadership.
Support departmental goals focused on operational efficiency and customer satisfaction.
Work in food service areas including the tray line, cafeteria, and kitchen operations.
Set up, stock, and replenish food stations for meal service.
Assemble patient meal trays and serve food and beverages to customers.
Deliver and retrieve meal trays from patient rooms as needed.
Clean stations, equipment, and floors following meal service.
Operate dish machines and trash compactors, and perform routine cleaning duties including mopping floors.
Prepare food items for patient meal service and cafeteria operations.
Complete assigned sanitation and cleaning projects.
Assist with training and cross-training team members.