General Clerk

PAQ•Stockton, CA
•Onsite

About The Position

The General Clerk assists the Combo or Grocery Manager with cleaning, stocking, and day-to-day sales floor operations. The role supports a positive customer shopping experience and helps maintain department quality standards. Work takes place in grocery store areas including the sales floor, backrooms, and exterior areas, with frequent interaction with customers and team members in a fast-paced retail environment. The indoor environment is climate-controlled with adequate lighting and ventilation. Employees may be exposed to moving mechanical parts and cleaning chemicals; noise is usually low to moderate, with occasional louder periods. Work hours vary, and availability is required on weekends, evenings, and holidays. Full-time employees typically work 8-hour shifts. Dress is professional and presentable as determined by store management, including a name tag and specified company-issued or personal shirts, hats, or jackets in good repair. The position requires standing and walking for extended periods, frequently lifting and carrying items up to 25 pounds and occasionally up to 50 pounds, and repetitive reaching, bending, stooping, squatting, and product handling. Duties may require climbing ladders, operating equipment to move or store products and displays, and maintaining stamina and pace in a fast-paced environment. The role requires a high school diploma or equivalent, completion of the company’s OSHA-accredited forklift training, and that the employee be at least 18 years old. More than one year of Grocery Clerk experience is preferred.

Requirements

  • High school diploma or equivalent.
  • Complete the company’s OSHA-accredited forklift training.
  • Must be at least 18 years of age.
  • Ability to stand and walk for extended periods, typically during 8-hour shifts.
  • Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.
  • Ability to perform repetitive reaching, bending, stooping, squatting, and product-handling motions.
  • Ability to climb ladders and operate equipment to move or store products and displays.
  • Ability to perform tasks requiring fine motor skills, such as using tools or handling small objects.
  • Strong communication skills for interacting effectively with customers and team members.
  • Knowledge of customer service practices, grocery products and categories, and relevant health and safety regulations, including OSHA guidelines.
  • Proficiency with inventory management software, barcode scanners, and other warehouse technologies.
  • Ability to maintain organized storage areas and manage inventory efficiently.
  • Ability to identify and resolve inventory discrepancies or storage problems.
  • Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
  • Ability to make informed decisions quickly, including in high-pressure situations.
  • Ability to move quickly and maintain physical stamina in a fast-paced environment.
  • Availability required on weekends, evenings, and holidays.

Nice To Haves

  • More than one year of Grocery Clerk experience.

Responsibilities

  • Replenish products in various departments as directed.
  • Collect shopping carts and clean parking lots throughout the shift.
  • Check displays and shelves for out-of-stock products and refill them for customer purchases.
  • Help customers locate items and carry out purchases as needed.
  • Move products to and from storage areas, including refrigerated storage boxes, for proper display and storage.
  • Assist with inventory control to maintain freshness, product quality, and turnover while minimizing out-of-stock and overstocked products.
  • Return products customers have moved or returned before purchase to the shelves (“go-backs”).
  • May assist with the accuracy and efficiency of online customer orders.
  • Sweep the store hourly by following section maps and documenting sweeps by scanning QR codes throughout the store.
  • Maintain cleanliness inside and outside the store, including bathrooms and trash cans.
  • Handle damaged and spoiled products according to company policy and help control damaged goods.
  • Monitor expiration dates of labeled goods to ensure fresh products are available for purchase.
  • Maintain a clean, attractive, and friendly department image.
  • Immediately report malfunctioning refrigeration or equipment to store management.
  • Greet customers and provide prompt, courteous service.
  • Perform other duties as assigned.
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