HD General Administrative Assistant II
About The Position
The Fairfax County Health Department is seeking a dynamic, highly motivated individual to become a member of our Health Services Clinical Team. Working with an administrative team, this position processes clients into various health clinics based on services provided and requested. To be successful, must be able to resolve problems quickly and efficiently, maintain excellent working relationships, possess excellent verbal and written communication skills, attention to detail, manage time sensitive tasks and have the ability to work independently. Under supervision, provides day to day administrative support to the assigned District Clinic Office. Greets and registers clients, promptly answers incoming telephone calls, and responds to client inquiries and requests for information. Accurately enters data and information into appropriate databases, schedules appointments, files, and processes/distributes mail accordingly. Works with other clinic administrative support team and performs other general office duties. The assigned functional areas of the position are general office administration, receptionist/public contact, and/or information systems/software. The salary offer for the position will be in the minimum to midpoint range ($42,052.19 to $57,821.92) and may NOT exceed the midpoint rate of the advertised compensation range. Promotional rules apply for current Fairfax County Government and Fairfax County Public Schools employees.
Requirements
- High school graduation and one year of experience providing administrative support in the assigned functional area(s).
- Valid driver's license.
- Cardiopulmonary Resuscitation (CPR) certification (Required within 30 days).
- Automated External Defibrillator (AED) certification (Required within 30 days).
- Basic Life Support (BLS) certification (Required within 30 days).
- Must complete a criminal background check, Child Protective Services Registry check, driving record check, and sanction screenings.
- Ability to read and comprehend relevant documents.
- Ability to process and integrate simple data.
- Ability to establish and maintain effective working relationships with both external and internal contacts.
- Ability to perform inquiries in Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems.
- Basic skills in the use of Microsoft Word.
- Basic skills in the use of applicable Microsoft software.
- Must provide own transportation.
Nice To Haves
- At least two or more years of experience providing administrative support in a high-volume health clinic or medical health care setting with ability to complete tasks with multiple interruptions.
- At least one year of experience with medical billing, database maintenance, filing systems, and scheduling.
- Experience with Electronic Medical Records Systems.
- At least one year of front-line customer service skills/experience with the ability to interact in a friendly, service-oriented, and professional manner with internal and external customers.
- Experience effectively communicating with diverse bilingual/multi-lingual populations.
- High level of integrity and discretion in handling confidential information.
- Ability to work independently and in a team environment, be proactive, exercise good judgment, and use critical thinking skills.
- Highly organized, demonstrates exceptional interpersonal skills and ability to effectively communicate, both orally and in writing.
- Ability to manage multiple tasks simultaneously.
- Proficiency in the use of Microsoft Office Suite and other software applications.
- Bilingual in English and another language.
Responsibilities
- Processes clients into various health clinics based on services provided and requested.
- Greets and registers clients.
- Promptly answers incoming telephone calls.
- Responds to client inquiries and requests for information.
- Accurately enters data and information into appropriate databases.
- Schedules appointments.
- Files and processes/distributes mail accordingly.
- Works with other clinic administrative support team.
- Performs other general office duties.
Benefits
- Promotional rules apply for current Fairfax County Government and Fairfax County Public Schools employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
