General Adjuster National

Sedgwick • Concord, CA

1d

About The Position

The General Adjuster National handles losses and claims nationally, regardless of size, and addresses complex adjustment issues and medium-sized, relatively complex national accounts. The role manages complex property and catastrophic claims, including investigating coverage and liability, estimating losses, negotiating settlements, and coordinating with excess carriers and legal counsel. Travel is required as needed, and the position requires availability during Pacific Time Zone business hours. Eligible work locations are referenced in the posting, but are not specified in the supplied text.

Requirements

• High school diploma or GED required.
• Must have earned the IIA-AIC designation.
• Appropriate state adjuster license required.
• Five years of related experience, or an equivalent combination of education and experience, required.
• Availability during Pacific Time Zone business hours.
• Expertise in large-loss property claims, strong investigative and negotiation skills, and ability to manage multimillion-dollar exposures from initial investigation through final resolution.
• Ability to perform computer keyboarding and travel as required.
• Clear and conceptual thinking, excellent judgment, troubleshooting, problem-solving, analysis, discretion, ability to handle work-related stress and multiple priorities, and ability to meet deadlines.

Nice To Haves

• Bachelor’s degree from an accredited college or university preferred.

Responsibilities

• Examine insurance policies, claims, and other records to determine insurance coverage.
• Administer and reconcile complex catastrophic property claims.
• Interview, telephone, or correspond with claimants and witnesses regarding claims.
• Consult police and hospital records and inspect property damage to determine the extent of company liability, varying investigation methods according to the type of insurance.
• Estimate repair or replacement costs, or compensation.
• Prepare reports of findings and negotiate settlements with claimants.
• Recommend referral to the legal department when settlement cannot be negotiated.
• Attend litigation hearings.
• Revise case reserves in assigned claim files to cover probable costs.
• Prepare loss experience reports to help determine profitability and calculate adequate future rates.
• Interact with excess carriers to determine coverage, excess insurance levels, and potential reimbursements.
• Perform other duties as assigned.
• Travel as required.

Benefits

• Flexible work schedule.
• Referral incentive program.
• Opportunity to work in an agile environment.
• Career development and promotional growth opportunities.
• Medical, dental, and vision benefits.
• 401(k) and matching.
• PTO.
• Disability and life insurance.
• Employee assistance program.
• Flexible spending or health savings account.
• Additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED