Regional General Adjuster

Crawford & Company•NH, NH
•$70,523 - $128,947•Hybrid

About The Position

Handle Complex Property Claims and Make an Impact Across New England! This is a Hybrid role, involving work from home and driving. The position requires handling complex property claims, including both commercial and residential properties. The role involves investigation, negotiation, and claims management, with a preference for candidates holding a New York Adjuster License.

Requirements

  • 5+ years of property claims experience
  • Experience handling both commercial and residential property claims
  • Strong investigation, negotiation, and claims management skills
  • Two years college or an equivalent combination of education and experience; bachelor's degree preferred.
  • Previous experience adjusting complex property or liability claims.
  • General experience level in excess of 10 years handling claims or working within industry segment.
  • Excellent knowledge of interpretation of insurance coverage, customs and practices.
  • Good verbal and written communication skills.
  • Excellent attention to detail.
  • Strong analytical and mathematical ability.
  • Strong organizational and interpersonal skills.
  • Basic computer knowledge.
  • Must be licensed as required by state and local jurisdictions.
  • Must have a valid driver's license.
  • Must complete designated courses while in position in order to advance.
  • A variable schedule including on-call may be required.
  • Depending on case load you may be required to work beyond normal business hours when necessary.
  • Travel may be required during/outside of normal business hours when necessary.

Nice To Haves

  • New York Adjuster License preferred, but not required

Responsibilities

  • Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
  • Ability to mentor adjusters and co-adjusting losses with other staff.
  • Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
  • Sets estimated loss values for clients.
  • Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
  • Communicates adjustment recommendations to appropriate parties after determining liability.
  • Recommends litigation when appropriate.
  • Presents evidence and serves as an expert witness at legal proceedings.
  • Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
  • Maintains professional and technical knowledge through continuing education.
  • Makes sales calls to solicit new business.

Benefits

  • Competitive base pay
  • Bonus/Incentive Pay and other Performance-Based Rewards
  • Medical, Dental and Vision Plans
  • Prescription Drugs
  • HSA, HRA, and FSA Accounts
  • Paid Holidays, Vacation and Sick Leave
  • 401(k) Retirement Plan
  • Tuition Assistance
  • Paid Parental Leave
  • Supplemental Health Benefits
  • Enhanced Mental Health Support
  • Virtual Physical Therapy
  • Caregiving Services
  • Life Assistance Program
  • Training programs that promote continuous learning and career progression while enhancing job performance.
  • Sustainability programs that give back to the communities in which we live and work.
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion.
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