General Adjuster - NE Atlanta

Sedgwick•Gates, OR

5d•Onsite

About The Position

This position investigates claims against insurance or other companies for personal, casualty, or property loss or damages, and attempts to effect out-of-court settlements with claimants. The role involves handling complex losses locally unassisted up to designated authority, and assisting on larger losses, including accounting-based losses like business interruption and stock. The General Adjuster examines claim forms and other records to determine insurance coverage, interviews claimants and witnesses, consults police and hospital records, and inspects property damage to determine liability. They estimate repair or replacement costs, negotiate settlements, and recommend litigation when necessary. The role also includes revising case reserves, preparing loss experience reports, and supporting the organization's quality programs. Travel is required as needed.

Requirements

Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation.
Appropriate state adjuster license is required.
Five (5) years of related experience or equivalent combination of education and experience required.
Strong oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Demonstrated commitment to timely reporting
Strong customer service skills
Strong interpersonal skills
Attention to detail and accuracy
Good time management and organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Bachelor's degree from an accredited college or university preferred.

Responsibilities

Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock)
Examines claim form and other records to determine insurance coverage.
Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
Estimates cost of repair, replacement, or compensation.
Prepares report of findings and negotiates settlement with claimant.
Recommends litigation by legal department when settlement cannot be negotiated.
Attends litigation hearings.
Revises case reserves in assigned claims files to cover probable costs.
Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.