Gemology Associate

The RealReal • Secaucus, NJ

12d

About The Position

The Gemology Associate supports The RealReal’s Fine Jewelry and Watch department through advanced gemological testing of colored gemstones using Raman spectroscopy, gemology-specific quality control, and maintenance and organization of company-owned training materials. The role provides timely gem-testing feedback, supports team members’ confidence and development, and promotes The RealReal’s values and standards. It also involves advising on content, best practices, and diamond- and colored-stone-specific needs, using inventive problem solving and strong interpersonal skills.

The position collaborates with the Pricing and Authentication Gemology Team, Fine Jewelry & Watch Production, and Pricing and Authentication Jewelry Team. It reports to the Expert Gemologist.

Requirements

• Experience using Raman spectroscopy.
• Baseline knowledge of gemstones and some minerals.
• Fluency in GIA grading standards for diamonds, colored stones, and pearls.
• Knowledge and proficiency in diamond and colored-stone weight estimation.
• Ability to prioritize multiple time-sensitive tasks and escalate issues when needed.
• Ability to work effectively and collaboratively in teams and cross-functionally to meet shared goals and deadlines.
• Attention to detail and strong organizational and communication skills, including communication to large groups.
• Solid analytical skills.
• Ability to provide in-person feedback.

Nice To Haves

• A degree in mineralogy or geology.
• GIA Graduate Gemologist diploma or equivalent.

Responsibilities

• Test gemstones with Raman spectroscopy before product assortment and distribution.
• Perform high-volume quality control and maintain daily metrics.
• Support and develop Fine Jewelry and Watch Specialists during their new-hire ramp-up period.
• Collect and report data with the Pricing and Authentication Gemology Team, provide detailed feedback, and propose trainings to the Production Management team.
• Help process gemological inquiries and maintain related metrics.
• Uphold accuracy, consistency, and quality in standards and methodologies, Raman spectroscopy gem identification, weight-estimation quality control, performance metrics, and system information.
• Facilitate in-the-moment training when providing quality-control feedback.
• Ensure laboratories have necessary, functioning tools and perform regular maintenance and calibration.
• Organize and maintain the internal database of company-owned training materials.
• Participate in data image collection.

Benefits

• $50 in monthly food credits for snacks and meals available for purchase on site.
• Employee Stock Purchase Plan.
• 401(k) with company match.
• Medical, dental, and vision insurance.
• Paid parental leave.
• 9 paid company holidays.
• 18 paid time off (PTO) days, accruing from the first day of work.
• State-of-the-art, climate-controlled warehouse facility.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed