Gas Performance Analyst

Eversource Energy•Westborough, MA

6d•$87,200 - $96,890•Onsite

About The Position

This position facilitates the creation and maintenance of performance measurement, reporting, and analyses to provide corporate and business-area leaders with decision-support information needed to meet their goals. The analyst supports performance-improvement projects and collaborates with team members and other departments on routine work and special projects. The role designs and maintains performance reporting processes; collects, organizes, and validates performance data; and develops new data-collection models and processes to establish metrics. It creates documentation for metrics and reporting processes, and prepares data, presentations, reports, and other information for business-improvement initiatives, regulatory requests, decision-making, and goals and budget development. The analyst also researches performance benchmarks, works with external benchmarking partners, and communicates comparative findings through presentations and analytics. The role requires learning about the company, industry, and supported business areas to understand and communicate performance results and initiative progress. The position is primarily office-based and may require travel between Massachusetts, Connecticut, and New Hampshire, as well as occasional travel to other company or non-company locations. Employees may be assigned to emergency restoration work outside normal responsibilities, hours, and location. This is a safety-sensitive position subject to applicable drug testing. Eversource does not offer immigration-related sponsorship for this position.

Requirements

Bachelor’s degree in Information Technology, Engineering, Business Administration, Finance, Accounting, Economics, Mathematics, a related discipline, or equivalent experience.
Three or more years of related experience.
Ability to design, build, analyze, and interpret data models, including relational tables or databases.
Ability to use standard business reporting software to build and modify reports and databases, with emphasis on SQL, advanced Excel, and Power BI and/or Tableau.
Experience using data from a data warehouse or other database.
Ability to identify and ensure data quality and accuracy.
Strong communication and interpersonal skills, mathematics capabilities, conceptual and analytical capabilities, reporting-tool skills, and process-analysis tool skills.
Self-directed work ethic and ability to lead action items or initiatives while collaborating within and outside the department.
Ability to use data to measure and explain performance, extract and analyze data, work with IT systems, develop analytics, and collaborate with others.
Ability to communicate in a business setting with all levels of management, including excellent verbal and written communication skills.
Ability to demonstrate effectiveness in performance analysis and develop tools and models to analyze and explain results.
Ability to develop executive presentation materials explaining performance analyses.
Ability to recognize and handle sensitive and confidential information.
Must be available to work emergency restoration assignments as required and travel between Massachusetts, Connecticut, and New Hampshire as necessary.

Nice To Haves

Prior experience in data handling and business process or performance analysis.

Responsibilities

Design, build, and maintain performance reporting processes so current performance results are available for business use throughout the year.
Collect performance data and information from multiple sources; organize and update data-collection tools; regularly review data quality and correct data or processes as needed.
Lead the development of data-collection models and processes to establish metrics, streamlining approaches to reduce manual and duplicative work.
Create and maintain documentation for performance metrics and reporting processes to support cross-training and business continuity.
Prepare data, presentations, reports, and other information for improvement initiatives, regulatory requests, business decisions, and goals and budget development; repackage existing information or create ad hoc reports and tools as needed.
Research best practices and performance comparisons through available benchmarking opportunities and company-sponsored surveys.
Coordinate with benchmarking partners, locate and validate company information, complete surveys, and develop presentations and analytics to communicate comparative research results.
Learn about the company, industry, and supported business areas to understand, validate, and communicate performance results and progress on business initiatives.
Be available for emergency restoration assignments and travel between Massachusetts, Connecticut, and New Hampshire as necessary.